EN/CN

After-sales service

Guangwei Optical Communication insists on striving for survival by quality. With world-class production and testing equipment from Japan, the United States and other places, the company strictly controls all aspects of production to ensure that the performance and quality of the shipped products reach international first-class standards. It has passed the three major systems of ISO9001, ISO45001, ISO14001 and CE, FCC, ROHS, TUV, FDA and other product certifications.

While providing high-quality products for optical communications, it promises the following terms of service

01

Provide the factory inspection qualification report of the product.

02

Provide the product specification and test report.

03

After-sales policy with a minimum one-year warranty.

04

During use, if there is a quality problem, after receiving the user's fault information, it will respond within 24 hours and solve the problem immediately.

05

Regularly visit customers and accept their suggestions for quality improvement with an open mind.

customer service center

  • Phone

    0755-86000303

  • Fax

    0755-26523514

  • Email

    service@opwaytech.com